Corrections

Reporting a problem

An impersonator or a wrong handle. If an entry lists an account that isn’t genuine, such as an impersonator, a closed or replaced account, or someone else’s, use Report it at the foot of the entry’s page and choose the reason that fits. You’ll need to sign in, or create a free account.

A missing or out-of-date handle. To add a handle an entry is missing, or to correct one, sign in and choose Edit on the entry to propose the change. That is usually the quickest way: see how to contribute.

Urgent? If someone is impersonating you or Verified Handles, or someone’s safety is at risk, see contacting Verified Handles urgently.

To have information about yourself removed, see Removing information about yourself. If you can’t sign in, or the problem isn’t about one entry, contact us.

What happens next

A report goes to the Verified Handles team, who look into it and correct the entry if it is wrong. A proposed edit is reviewed the same way before it is published, unless it comes from a trusted editor, whose changes go live straight away.

Reports and proposed edits are reviewed by a small team in the order they arrive, so a review can take a few days. For anything urgent, use the urgent route above.

You can follow your report from your console, where its status and any reply from the team appear. If we can’t confirm what a report says, we may leave the entry as it is, and say why in our reply.

How corrections are recorded

Every change to an entry, whether a correction, an addition or a removal, is saved as a new revision in the entry’s public edit history, beside what it replaced. Nothing is silently overwritten: anyone can open an entry’s History to see what changed and when.

Changes that come from Wikidata are recorded the same way. A handle or field that someone corrected by hand stays as they left it: the Wikidata sync never overwrites it.

In rare cases, such as personal information that should never have been published, our team can hide a revision from public view. It is kept, not deleted.

Changes to the site itself, rather than to one entry, are listed on What’s changed.

What we can’t do

Act on another platform. We can correct or remove a handle on Verified Handles, but we can’t close, suspend or verify an account on another site. Report an impersonating account to the platform it is on as well.

Vouch for every entry. Most entries are listed from public sources, not individually checked by our team; only the Verified badge means we have checked one. How we gather and check handles explains each source.

Answer for other sites. An entry links to accounts and websites that other people run, and we’re not responsible for what they say: see External links.